Amara Whitfield
Professional Summary
Operations manager with nine years leading logistics and service teams. Focused on process design, cost control and building teams that stay.
Work Experience
Lead a 24-person distribution operation across two facilities.
- Redesigned inbound receiving flow, cutting average dock-to-stock time from 38 to 21 hours.
- Introduced weekly capacity planning that reduced overtime spend by 18% across two quarters.
- Hired and onboarded 11 team members; first-year retention improved from 62% to 87%.
- Managed daily scheduling for 15 warehouse associates across two shifts.
- Built a returns triage process that recovered $240K of resalable inventory in one year.
Skills
Process improvement · Capacity planning · Team leadership · Inventory management · Vendor negotiation · SQL reporting
Education
Certifications
- Lean Six Sigma Green Belt — ASQ (2020)
Classic
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